Services
A Shared Environmental Health Mission With Our Clients
Hedgerow and our clients are on a shared mission to deliver exemplary products and services that meet the changing needs of the environmental health industry.
Deep Environmental Health Expertise
Hedgerow's professional services team has 30+ years of direct environmental health experience, so we understand your needs and requirements.
Professional Services At-a-Glance
PLATFORM AND DATA MIGRATION SERVICES
Hedgerow has extensive experience migrating data from a variety of existing legacy systems into Hedgehog, and we implement an internally developed, proven data conversion process.
IMPLEMENTATION SERVICES
As part of every implementation, Hedgerow provides a professional, knowledgeable project team with deep expertise working with environmental health agencies. Our implementation team has 30+ years of direct environmental health experience, so we understand your needs and requirements.
ONGOING SERVICES
While our products are designed to be easy to use, we know you’ll need occasional support. Hedgerow provides toll-free telephone support and 24x7 access to online resources. We also conduct ongoing training.
HOSTING SERVICES
The Hedgehog Application Suite can be deployed in an agency-hosted environment, or in a Hedgerow-hosted environment. Hedgerow uses MS Azure™ to provide cloud hosting services. Clients receive a 24 x 7, secure datacenter with biometric access controls, redundancy, continuous backup, monitoring, and 99.5% uptime on Microsoft® Azure.®
Data Architecture
A robust data engine that streamlines all programs and regulatory processes in a single database. Hedgehog is developed on the Microsoft .NET Framework in a Smart Client implementation, and can be supported in an agency-hosted environment or a Hedgerow cloud-based environment.
We Support Agencies Across North America
Hedgerow Technical Support is professional and very responsive. We always receive prompt follow up to any questions.
Lonnie Smith
Mid-Michigan District Health Department
Hedgerow Software's support team during our implementation stage was crucial to the success of onboarding our EH solution.
Anthony Di Pietro
Durham Region Health Department
We are very satisfied with Hedgerow support and how Hedgehog continues to improve its EH workflows. Hedgerow clearly knows environmental health.
Bryan Fowler
Mid-Michigan District Health Department
Having worked with Hedgerow Software for several implementation projects, it has been a very smooth process.
Phil Wong
Wellington-Dufferin-Guelph Public Health
I could not have asked for a better project team! It was a great experience with Hedgerow's organized and focused team. Hedgerow Software is so fortunate to have such a talented group of individuals.
Stephanie Nickels
Grey Bruce Public Health