Our Services

Hedgerow provides our clients with both implementation services and ongoing support and maintenance services.


Implementation Services

A successful Hedgehog Product Suite implementation is essential for an agency to maintain efficient operations and strong customer relationships.

    Over the past 20 years, we've fine-tuned the implementation process to include:
  • Comprehensive pre-implementation business analysis
  • Efficient system configuration
  • Streamlined data gathering
  • Decreased time to production
  • Minimized overall project costs

Data conversion

Conversion of your existing system, from spreadsheets to complex databases.

Training

Onsite or remote training for both users and administrators.

project management

Pre-implementation business analysis, change management processes.

Ongoing Support and Maintenance Services

We employ a diverse group of qualified professionals committed to meeting the changing needs of the public/environmental health industry.

We offer toll-free help desk support services, Web-based training, extensive system documentation, client User Groups, 24-hour access to Web-based resources, and more.

Support

Hedgerow uses both online and toll-free support to make sure you always have access to help.

Hedgerow University

Ongoing system training is offered via in-depth webinars.

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