SERVICES

We're here if you need us.

Since 1993, we have been dedicated to serving the needs of our clients. Our diverse team of qualified professionals is committed to providing exceptional products and services.

As a company, our shared mission is to deliver products that utilize superior technology and meet the changing needs of the environmental health industry.

Our fine-tuned approach to implementation and training decreases our clients’ time to production and minimizes overall project costs. Hedgerow’s support team is always available for your usability questions via phone and Internet.

Professional Services

A successful Hedgehog Application Suite implementation is essential for your agency to maintain efficient operations and strong customer relationships.

PROJECT MANAGEMENT

Hedgerow provides a professional, knowledgeable project team, project charters, status reports, issue logs, and access to online resources via our Customer Support Portal.

BUSINESS ANALYSIS

Hedgerow conducts a Business Analysis session as part of every implementation to document an agency’s go live requirements.

DATA CONVERSION

Hedgerow can provide conversion services to migrate data from your legacy system(s) into Hedgehog- anything from basic spreadsheets to complex systems.

TRAINING

Hedgerow will provide a custom training curricula for agency end-users and system administrators.

Ongoing Services

While our products our designed to be easy to use, we know you’ll need us on occasion.

SUPPORT

We provide toll-free telephone support and 24x7 access to online resources.

CONTINUING EDUCATION

Hedgerow conducts in-depth webinars for ongoing training.

Hosting Services

The Hedgehog Application Suite can be deployed in an agency-hosted environment, or in a Hedgerow-hosted environment. Hedgerow uses MS Azure™ to provide cloud hosting services.

SECURE DATACENTER

A 24/7 manned, secure datacenter with redundancy, continuous backup, monitoring, and 99.5% uptime.

HOSTING BENEFITS

Eliminates the need for dedicated IT support and the costs associated with required infrastructure.

Hedgerow Software Ltd.

C4, 416 Meridian Road SE
Calgary, AB T2A 1X2, Canada

Toll Free: 1-877-226-9699

Hedgerow Software US, Inc.

2210 San Joaquin Street
Fresno, CA 93721, USA

Toll Free: 1-844-479-4759